🔐 Need Help?

We're here to help you get the most out of PrivatixAI.

Get Support

Contact us for technical help, questions, or feedback.

Contact Information

Get in touch with us for any questions, technical support, or feedback.

Getting Better Support

  • 💡Include your operating system (Windows, macOS, Linux)
  • 💡Describe what you were trying to do when the issue occurred
  • 💡Screenshots are incredibly helpful if possible
  • 💡Mention any error messages you saw
  • 💡Let us know your PrivatixAI version if you have it installed

Frequently Asked Questions

❓How do I install PrivatixAI?

Download the installer for your operating system from our homepage. Run the installer and follow the on-screen instructions - no technical knowledge required!

❓What file types does PrivatixAI support?

PrivatixAI works with PDFs, Word documents, text files, and MP3 audio files. We're constantly adding support for more file types.

❓Is my data really private?

Yes! Your files never leave your computer. Only tiny excerpts are sent to our German servers for processing, then immediately deleted. See our Privacy page for full details.

❓Can I use PrivatixAI offline?

Your files are stored locally, but PrivatixAI needs an internet connection to process questions and provide answers through our European AI servers.

❓How much does PrivatixAI cost?

PrivatixAI will be available soon. Join our waiting list to be the first to know about pricing and availability.